Quote:
Originally Posted by nicademus
Gary - Do you think this might also relate to an issue I am having at the moment with a particular user who has a Secretary, she checks his email, and a lot of emails do not appear on his blackberry but they are in his mailbox. Server is 4.1.6 BB is Bold - 9000. There is no filtering policies set and he is not deleting them on the handset.
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Is it possible that the Secretary is filing items into subfolders? Just in case open BlackBerry Manager > Right mouse click the user > Select "Choose Folders for Redirection" and select all the users folders (except for Junk Email or custom Spam folders).