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Hi,
Can you please rename the users "Personal" contact list to "Private" and then from the device perform the following:
1. Open Contacts
2. Press the menu button and select Options
3. From the Options menu type RSET
4. You will be prompted with "This will erase your desktop contacts list, and reload it from your server. Continue?", select Yes to reload.
5. Your device contact database will now be erased and it will be reloaded a copy from your Exchange Server.
Thanks,
Gary
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