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Old 04-06-2009, 06:34 PM
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GaryCutri GaryCutri is online now
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BlackBerry Device: Bold 9700
 
Device Firmware: 5.0.0.371
 
Email Configuration: BlackBerry Enterprise Server (BES)
 
Mobile Carrier & location: Telstra - Australia
 
Join Date: Sep 2006
Location: Melbourne
Posts: 9,240
Hi,

Assuming everything on your device is synchronized with Outlook you can do the following:

1. Open Desktop Manager and connect your device
2. Ensure your device performs a full synchronization
3. Select Backup and Restore and perform a backup
4. Whilst still in Backup and Restore select the Advanced menu
5. In the right windows highlight Contacts, Contacts - All, Calendar and Calendar - All.
6. At the bottom of the right window select Clear to remove the selected data from the device.
7. Exit back to the main screen and perform a synchronization to place all the data back onto the device
8. Repeat the process to see if you are prompted to confirm the changes again.

Thanks,

Gary
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