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Old 03-07-2009, 05:30 PM
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GaryCutri GaryCutri is online now
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BlackBerry Device: Bold 9700
 
Device Firmware: 5.0.0.371
 
Email Configuration: BlackBerry Enterprise Server (BES)
 
Mobile Carrier & location: Telstra - Australia
 
Join Date: Sep 2006
Location: Melbourne
Posts: 9,212
Hi,

On all devices running older firmware you could not access the contacts without unlocking the phone. To correct this issue you must upgrade your devices to firmware 4.5 which allows this function. Please note that the 8707 cannot be upgraded to version 4.5.

Thanks,

Gary
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