Hey All,
Has anyone else had this issue: Signed up for the $79 BlackBerry Cap from Optus for the "Unlimited Internet" and still been charged for your browsing?
I couldn't believe it! I thought for sure the Call Center operator didn't know what she was talking about, but sure enough when I looked at my Bill all my data charges were labelled "$79 Blackberry cap" but I was getting charged for them outside my Cap.
I don't use the ZOO WAP browswer, I have apps installed that use data but these charges pre-date the apps involved as well.
I encourage anyone else who's had or has this issue to file a formal complaint with the Telecommunications Industry Ombudsman, Optus needs to know that false advertising is NOT ON!
Check the Website too,
Optus - Welcome to Optus.com.au and search for $79 Blackberry Cap and you'll see what I mean, There's the fine print still but I seem to be getting charged for ALL my data!
