[GaryCutri]

Hi,

What is the exact version of BES that you are running? e.g. 4.1.4.15

You can try a manually updating the MbAddressLookup table from the GroupWise Address Book by following these steps:

1. Open a command prompt.
2. Change the directory to C:\Program Files\Research In Motion\BlackBerry Enterprise Server\
3. Run GWSystemAddressBookSync.exe.

Thanks,

Gary