After approx 10 months of no problems receiving email it's all gone pear shaped and Telstra's wireless division for BB technical support has zero idea on how to find a resolution, nor do RIM for that matter.
I have two email addresses set up on
https://bis.ap.blackberry.com/html?brand=telstra, one a bigpond address and the other the BB device address. All very simple and straight forward.
Emails received OK at my laptop for bigpond address but not going to my BB (like it has without problems for past 10 months?). Emails sent directly to my BB address received OK.
Tried all the usual stuff like resendimg service books, deleting and re-creating email accounts on the Telstra BB client (see URL above) but no joy. Sent emails from desktop hotmail accounts etc to bigpond address but no luck. Emails sent can be seen on Bigpond web mail, so they are there and exist.
All up four solid hours on phone to a myriad of different so-called techies and f'all to show for it. Idiots left right and centre.
Wondering if anybody else has experienced similar problem and remember the resolution to the problem?
TIA.