What I've done:
Purchased an additional mailbox from Telstra Bigpond and created account on BB web client. Test emails came through to my BB without a problem.
So, in summary I now have four email accounts setup on BB web client, and three of 'em are passing on emails to my BB without problem. The one that isn't working is my main company email address - so I can't just simply ditch it.
What they (Telstra/Bigpond/RIM) said:
Created my environment in RIM lab (how?
) and everything is apparently working as designed -all emails received.
So, they are now saying the problem is most definitely with my BB 8310 handset and suggested I take it back to place of purchase. I'm struggling to believe this.
If they are right and the problem is with my handset, wouldn't the likely cause perhaps be corruption of the operating system software? Can I download a fresh copy of opsys? Is this advisable?
Right now I'm at a total loss and stuck in a cul-de-sac, and Telstra/Bigpond/RIM have virtually washed their hands of the problem.
