Quote:
Originally Posted by Twister
We removed BES 4.1.2 completely(including SQL database) and reinsalled 4.1.5 a while ago. Do we need to reinstall the Blackberry timezone update patch again since the SQL database was recreated?
After the reinstallation of BES we also had many errors - "Faulting application CalHelper.exe, version 4.1.5.40, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0003248b." in the event log. I did a search for CDO.dll and found two versions. One is in "C:\Program Files\Common Files\System\Mapi\1033\NT" and another one is in "D:\Program Files\Exchsrvr\bin". I also checked registry and found that the one registered is in 1033\NT directory. So I unregistered that CDO.DLL and registered again with the one in Exchsrvr/bin. I am not sure if that will help to fix the problem. I could not find another CDO.dll in the BES installation directory though.
Your help is greatly appreciated.
|
Hi,
The BlackBerry Enterprise Server software from SP5 and higher already includes the DST database patch. Now that SP6 is available I would highly recommend you perform the update as it is require for the new device firmware 4.5 features (e.g. HTML email). In regards to your error messages you will need to ensure Outlook isn’t installed on the BES and you have Exchange System Manager installed running the same service packs as the mail server. (Compare the versions of cdo.dll and mapi32.dll between the BES and mail server).
Thanks,
Gary