Quote:
Originally Posted by okiedookie
unfortunately,some receive the request, some don't. Those who received the request made it to the 'contact' list, some are still in the 'pending' list.
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This issue may also be a result of your BES being a very old version as its 4 service packs and three hot fixes out of date. Also confirm what devices do and don't function and compare the device firmware versions to see if the device software is at fault.