Quote:
Originally Posted by Shuzzi
We have just hung up from telstra who recommended we install SP6 before we swap SRP's.
When we made a change a few months ago to a large number of dvices via a policy, we had approximately 1/3 of the people lose their PIN's.
Telstra advised that SP6 resolves this issue.
Thoughts anyone?
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I have made this change on all versions of BES 4.1 and on the odd occasion experienced your issue mentioned above. Upgrading to SP6 is required anyway so it won't hurt performing the upgrade first. So you can download the service pack 6 much quicker I have uploaded to our Australia server and provided a link below:
SP6 DOWNLOAD NOW