|
Hi,
If a device is deleting message automatically (or other data) it would normally indicate that Low Memory Manager is kicking in. To rectify this you need to uninstall some applications and restart the device to free some memory (e.g. uninstall any language packs that aren’t required). You can also resend the service books to try and rectify the Email Reconciliation but this may only temporarily fix the issue. Personally I would just wipe and reactivate the device as this would definitely resolve the issue and decrease the likelihood of this happening again.
Thanks,
Gary
|