Quote:
Originally Posted by Lou
Hi Gary,
Messenger is not on my BB since the upgrade, I have followed the link above and the following message came up
BlackBerry Messenger for Software Versions 4.0 and 4.1
Unsupported Device
Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for Software Versions 4.0 and 4.1.
Can you assist.
Thanks,
Lyn
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Hi Lyn,
First we need to confirm that the Blackberry Messenger icon isn't just hidden. From the main list of icon press the menu button (left of the trackball) and select "Show All", if the icon is present highlight it and press the menu button again and unselect "Hide". If the icon doesn't exist we will have to use Application Loader in Desktop Manager again to add BlackBerry Messenger.
Thanks,
Gary