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Old 18-08-2008, 06:18 PM
Kalle Kalle is offline
Junior Member
 
Join Date: Aug 2008
Posts: 4
BB users cc'd in on external mail dont receive full message?

Hello all :P

Hoping someone out there has been through this same issue, or has some insight.

The problem is this:

If an email is sent and the To: field includes an email address external to our organisation but cc's in an internal email address tied to one of our BB users, then that user will receive only a "You were CC'd" message on their Blackberry device.

However, if the same mail has an internal address in the To: field and the BB user is cc'd in on that, the BB user will receive the full mail.
It seems the correct behaviour should be to send the full message to the blackberry regardless of the content of the To: field?

There is not much reference to the "You were cc'd" mails online, and those that do refer to the message filters on the BB device. I've played with these without success.

Thanks for your help.

-- Kalle
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