|
Hi,
The first thing you need to determine is if your MD operates his Blackberry and Calendar differently to other users. One of the things you can check is who enters the appointments and where are they entered from (e.g. does his PA enter the appointments from another PC?). Normally the first trouble shooting test is to wipe the device and delete the account from the BES and then reactivate to rule out any corruption of the device. If the issue is still present you can compare devices\firmware versions and then start looking at calendar permissions etc and then get the PA to enter all appointments from his PC for a few days to compare the results.
Thanks,
Gary
|