[GaryCutri]

Originally Posted by Marc

Hello,

I recently bought a blackberry 8820 , first days averything was ok, then after 4 days , I decided to correct my address book in Outlook , since I cant' Synchronize any more.
Problem :Error 0x80040FB3,
I follow procedure described in doc ID KB14818 and then in KB01451 as you mention but without any success.
I'm working with Blackberry DM v4.5
I'have checked every address in my outlook, all seem to be ok (name, 1st name and cy name are ok, without symbols)
I performed an hard reset, I also reinitialize my blackberry (wipe handheld,to delete all the data from BlackBerry) and still no results before a new synchronization.

Do you have any idea ?

thanks in advance for your reply
(and sorry for 'bad english' ..., I'm a french native)
Bye for now

Hi,

The best way to check you contacts is to export it to a CSV file and then view it in Excel. This way you can instantly see blank contacts or columns that contain invalid data (e.g. a number field that contains letters). Also I always recommend performs a clean uninstall and then installing the latest version after a restart. Below I have provided the links for these options:

Perform a clean uninstall of BlackBerry Desktop Software

BlackBerry Desktop Manager 4.6

Thanks,

Gary