[GaryCutri]

Originally Posted by ennavoli

Hello Gary,

Our company's BES server is version: 4.1.5.26

So in other words, we do not require the DB upgrade? So do we need to deploy only the 2 patches 4.1 and 4.2 out to the handsets? (In jad format)

Lastly, how do we deploy the patches in jad format? I seem to have trouble with them in trying to add them in software configuration. I even downloaded the patch manager 2.5 and placed alx/cod files and did the loader.exe /index command but only saw them once and never seen them since.

Appreciate your advice.

Cheers,
Ryan.

Hi,

The DB update is included in SP5 but I would recommend upgrading to SP6 for feature updates. If you have deployed the Patch Manager 2.5 to your devices that will be sufficient to cover the handheld requirements. As an overview I have listed the steps below to correctly deploy the DST update to your handhelds:


1. Go to c:\Program Files\Common Files\Research In Motion and create a folder called Shared

2. Go to c:\Program Files\Common Files\Research In Motion\Shared and create a folder called Applications

3. Go to c:\Program Files\Common Files\Research In Motion\Shared\Applications and create a folder called DSTPatch

4. Download the Patch Manager 2.5 and extract the net_rim_bb_timezoneotapatcher.cdo & net_rim_bb_timezoneotapatcher.alx into the DSTPatch folder

5. From the command prompt go to c:\Program Files\Common Files\Research In Motion\Apploader and run Loader.exe /index
Note: If this command is successful a specification.pkg and PkgDBCache will appear in the DSTPatch folder.

6. Go to c:\Program Files\Common Files\ and share the Research In Motion Folder

7.Open BlackBerry Manager and go to the Software Configurations tab and select Add New Configuration

8.Once the New Config window appears enter the following information:

- Configuration Name: DST2008
- Configuration Description: DST 2007-2008 Patch Version 2.5
- Device Software Location: \\servername\Research In Motion

9.Once you add the Device Software Location the package will appear in the windows below under Application Software.

10.Under Application Software select the checkbox beside TimezoneOtaPatcher and change the Delivery option to Wireless

11.Now select the Polices menu at the bottom left and create a new policy and in the Name section put DST Patch and change External Network Connections to Allowed. Now select Apply and OK to save the settings

12.Now return to the Application Software screen and you will see a drop down box beside the delivery option you set to wireless earlier. In the drop box select the DST Patch item and then select OK at the bottom to save

13.Within Blackberry Manager you need to ensure you I.T Policy allows “WAP Config” and “Third Party Applications”

14.Within Blackberry Manager go to your users list and select all your users and then right mouse click and select Assign Software Configuration and select DST2008 and then press OK.

15.Now select all you users again and select “Update Configuration Check Status” which will check each device to see if the patch is installed or requires installation. This information can be found by selecting a user and scrolling to the bottom of the user’s properties window.

16.To force deploy the application (i.e. Bypass the default 4 hour wait period) select all your users and press the right mouse button and choose the Deploy Applications option.