Quote:
Originally Posted by GaryCutri
If you call 1800 010 253 in the morning you can get through to the Help Desk very quickly. You need to ensure you have a BlackBerry Enterprise plan assigned to your account and that all the service codes are correct.
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Spoke to help desk this morning. There are a batch of E51's which are not compatible with the blackberry software that automatically downloads from Telstra.
You can tell when you go to Menu - Blackberry - Blackberry settings and go to the very right option and under PIN it is blank.
Help desk emailed me the correct program. All installed and working fine.
Thanks
Matt