View Single Post
  #6 (permalink)  
Old 13-10-2008, 05:38 PM
littlered littlered is offline
Junior Member
 
Join Date: Oct 2008
Posts: 4
Quote:
Originally Posted by GaryCutri View Post
If you call 1800 010 253 in the morning you can get through to the Help Desk very quickly. You need to ensure you have a BlackBerry Enterprise plan assigned to your account and that all the service codes are correct.
Spoke to help desk this morning. There are a batch of E51's which are not compatible with the blackberry software that automatically downloads from Telstra.

You can tell when you go to Menu - Blackberry - Blackberry settings and go to the very right option and under PIN it is blank.

Help desk emailed me the correct program. All installed and working fine.

Thanks

Matt
Reply With Quote