BB Desktop vs. Wireless Sync Stupid Newbie Question: Please Help

[sksahai]

Hello!

I have BB 8703e from work, it uses BES and we use Lotus R5 (in the midst of a multimillion migrate to Outlook). My BB Calendar syncs wirelessly to work, along with email.

What I want to do is sync the calendar portion, and only the calendar, to my desktop running winxp and outlook 2003. (My work with kids activities/social etc that my wife enters in on our desktop)

I had an older version of BB Desktop manager that seemed to do this (only tried two or three times), but recently upgraded to 4.3. (was using an Ipaq to shuttle data between the two (don't get me started on mnotes!))((Ipaqs being phased out in favor of BB))

I had learned to go into my BB Calender/options/wireless sync - change to off, sync via BDM, then change wireless sync back to "yes".

After upgrading to BDM 4.3, I choose the "BES/Redirector" option on install, BDM goes through something about creating a configuration key, and I go into the settings and choose only calendar to sync.

then I turn off wireless sync in calendar on the device and sync.

The problem is that after disconnecting the device, the "wireless sync" option dissapears! I try a soft reset and still not there.

I have to call my IT people and have them send out a new service book for the calendar, and the wireless sysnc option reappears, but I lose the changes that I made. I have tried several uninstall/installs of BDM, and tried different settings, but I still lose the wireless sync option on the device.

My IT guys are going to get very annoyed if I have to reset the service book after every sync.

Any advice how to do this painlessly? What setting's do I use after doing a clean unistall of BB Desktop Manager? BES or BIS? Any idiots guides out there?

Thanks in advance!!

[GaryCutri]

Hi,

What you should do in this case is uninstall BlackBerry Desktop Manager and then reinstall it but ensure you don't select "Desktop Redirector" (this is to prevent any conflicts with your BES). If you want to restore the wireless sync option to your calendar you will need to do the following on the device:

1. Go to Options
2. Select Advanced Options
3. Select Enterprise Activation
4. In the email address feild press and hold ALT and type CNFG
5. When the hidden menu appears change wireless sync to No and Exit and Save
6. Wait 30 seconds and then repeat the process but change wireless sync back to Yes, then exit and save
7. Within 30 seconds to 1 minute and slow sync will start and return the wireless configuration back to your device. Please note that wireless sync on calendar will be re-enabled and your personal calendar item "may" sync back to notes.

Let us know how you go or post back if you have any further questions.

Thanks,

Gary

[sksahai]

Thanks!

A bit of a hiccup occured though.

I was going on vacation outside of the US, so I was issued a Sprint 8830 World Edition BB. (Much nicer!!).

I reinstalled BB DSM, and did not install the Desktop Redirector.

Before plugging in the new 8830, I went into the calendar options, turned off wireless sync, and saved.

When I plugged in the new 8830, the pop up said that the "active device" was was the 8703 (by PIN). It asked me If I wanted to change to the new BB, i said yes.

The next thing it said that the messaging account I was using was not configured for BB Enterprise (which is true, my personal email id is not on the BB ES), but work is.

It asked me I wanted to configure it by installing BB Desktop Redirector and a new configuaration key. I said ""CANCEL"

I was able to succesfully sync just the calendar on the 8830, and reinitiate wireless sync. (at least for the 8830, the option does not dissapear)(the thrust of my initial post).


So my new question: Does it matter that the "active" device is my old BB 8703e (assuming I get to keep the 8830)?

I assume I just have to get used to the idea of clicking "CANCEL" on the BB Desktop Redirector/New config key popup.

Thanks again!!

Sunil

[GaryCutri]

If this 8830 is a work device it would be best to contact your I.T\Blackberry support team and have them ensure the device is activated correctly.