#1 (permalink)  
Old 26-08-2008, 08:50 PM
Junior Member
 
Join Date: Aug 2008
Posts: 1
media player corrupted

Hi All

I'm on Vodafone (in Australia) and have an 8310, last night my media player just crashed. It plays music and opens pics but will not play video of any format, it either comes up with file not supported etc or just sticks. I've tried all formats of file with no joy. Any ideas at all?

Op system is V4.2.2.146. Not sure if this is a coincidence or not but it seems to have happened since I have done two things, one is to change my theme and the other was to delete the sample video that came with the blackberry.

Thanks for your help

Rainman
Reply With Quote
  #2 (permalink)  
Old 01-09-2008, 11:22 PM
GaryCutri's Avatar
Moderator
 
Join Date: Sep 2006
Location: Melbourne
Posts: 2,814
Hi,

The best solution for you would be to perform the following tasks:

1. Backup your device using BlackBerry Desktop Manager
2. Wipe your device by going to Options > Security Options > General Settings > Press the menu button and select Wipe Handheld
3. Restore your data using BlackBerry Desktop Manager
4. Log onto your BlackBerry Internet Service account and resend your service books.

Thanks,

Gary
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT +11. The time now is 12:32 AM.

Copyright ©2006 - 2008 BLACKBERRYFORUMS - RIM and Blackberry are Registered Trademarks of Research In Motion


Search Engine Friendly URLs by vBSEO 3.2.0