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Old 09-02-2008, 08:52 AM
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Join Date: Feb 2008
Posts: 2
Keeps Rebooting

Not for the first time I dropped my blackberry 8700 and this has created a new problem with my device. If I have the wireless off it seems to function normally, although obviously without wireless connection. However, as soon as I click on the "Turn wireless on" icon it initially searches for the service then after a few seconds the device reboots and comes on again with the wireless off. If I repeat the above same happens again. Is this a problem with the sim card from dropping the device or posibly something else?

Many thanks
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Old 09-02-2008, 01:35 PM
GaryCutri's Avatar
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Join Date: Sep 2006
Location: Melbourne
Posts: 2,814
If the device received physical damage when dropped your only option is to have the device repaired. To confirm if the device is suffering from physical or software issues we need to reload the firmware. To update and reload the firmware we first need to obtain the latest software for your device, can you please post back with the service provider the device was purchased from and the current firmware version (Options > About)?
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Old 12-02-2008, 11:02 AM
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Join Date: Feb 2008
Posts: 2
Thanks. Since I posted my mssage my device started working properly again although it took a few hours to do so. My provider is Telstra. Thanks again.
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