(URGENT) arabic emails not readable in black berry.

[thabash]

Daer besadmin

from where i can Download the Multi-language firmware> please give me the link

[BESadmin]

From this link below select the 8700c from the list, then select next. Once the list appears select the download option from the first firmware package. Note to install this on your device you will have to delete or rename the vendor.xml file on the computer.

https://www.blackberry.com/Downloads...E4F82F9F00E7D4

[thabash]

Originally Posted by BESadmin

From this link below select the 8700c from the list, then select next. Once the list appears select the download option from the first firmware package. Note to install this on your device you will have to delete or rename the vendor.xml file on the computer.

https://www.blackberry.com/Downloads...E4F82F9F00E7D4

Dear Besadmin

i will start testing now and let you know the result by tomorrow, hope this will solve my problem

thanks

[thabash]

Dear Besadmin

wehre i can find this file vendor.xml, please tell me the path

[thabash]

Dear Besadmin

i have dounloaded the multilanguage pack, and i installed it in the machine where desktop manager is installed,
i connected my BB Handled to the system through USB Cable
i double clicked application loader
a wizard started
in the device application selection everything is disabled excipt the add button
the open window (promt to search for alx,ali files )
here i stuck what to do and where is the Semitic option, i didn't find it please advice
what is the issue

[BESadmin]

Originally Posted by thabash

Dear Besadmin

wehre i can find this file vendor.xml, please tell me the path

C:\Program Files\Common Files\Research In Motion\AppLoader\VENDOR.XML


Before you go any further with this update please let us know which service provider you purchased the device from. This may make this update a lot easier.

[thabash]

Dear Besadmin

the provider is STC, Saudi telcomunication Company, in saudi arabic
www.stc.com.sa

now please guide me i stucked here

i have downloaded the multilanguage pack, and i installed it in the machine where desktop manager is installed,
i connected my BB Handled to the system through USB Cable
i double clicked application loader
a wizard started
in the device application selection everything is disabled excipt the add button
the open window (promt to search for alx,ali files )
here i stuck what to do and where is the Semitic option, i didn't find it please advice
what is the issue

[GaryCutri]

In order to install the new firmware you need to rename or delete the file below. Also please proceed with caution as this should only be carried out by experienced BlackBerry or I.T. technicians. Also please contact STC to see if they are able to provide updated firmware, also ensure the BlackBerry web service you are using supports Arabic.

C:\Program Files\Common Files\Research In Motion\AppLoader\VENDOR.XML