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16-06-2008, 01:41 PM
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Erase vs Scrubbing
I am in the middle of redeploying several 8800's due to a change in our IT Policy. I have to wipe each handheld and then rebuild the device assigned to the new policy. This new policy removes content protection and forces a device password. A strange thing has just happened and I would appreciate an explanation if possible. To erase the device I went into Options > Security > Option > Wipe Handheld I then entered 'Blackberry' and the device then wiped and was ready for rebuilding a few minutes later. On a second device I carried out exactly the same steps except this device has decided to 'Scrub' and not Wipe and therefore will take a much longer time to erase the device. Why would one wipe and the other scrub when the procedure followed was exactly the same for both devices? Regards 
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16-06-2008, 10:11 PM
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It would appear that content encryption is enabled on some devices but disabled on others. Prior to wiping a device ensure content protection is disabled as changing an I.T Policy does not automatically disable it.
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17-06-2008, 12:34 PM
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Cheers Gary - that Content Protection is getting me every time.
Thanks again
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