pop up's not working in BB 8820

chvgms · #1 (**permalink**) 07-02-2009, 01:52 AM

Hi,

Pop up's are not getting opened on my BB 8820. pls help

Sridhar

GaryCutri · #2 (**permalink**) 07-02-2009, 02:04 AM

Hi,

I assume you are referring to popups in your BlackBerry Browser? To enable this feature perform the following steps:

1. Open the Blackberry Browser
2. Press the menu button (left of the trackball) and select Options
3. Select Browser Configuration
4. Ensure "Support JavaScript" and "Allow JavaScript popups" are checked
5. Exit and save.

Thanks,

Gary

chvgms · #3 (**permalink**) 07-02-2009, 02:10 AM

the issue is with both internet and blackberry browser.

sridhar

GaryCutri · #4 (**permalink**) 07-02-2009, 02:28 AM

Quote:

Originally Posted by chvgms

the issue is with both internet and blackberry browser.

sridhar

The settings I detailed above are global settings that both the "Internet" and "Blackberry Browser" will use.

chvgms · #5 (**permalink**) 09-02-2009, 09:14 PM

I have done the changes, but still pop up's are not getting opened.

Sridhar

GaryCutri · #6 (**permalink**) 09-02-2009, 11:39 PM

Quote:

Originally Posted by chvgms

I have done the changes, but still pop up's are not getting opened.

Sridhar

Some websites may not be compatible with the BlackBerry browser. You can try other browsers such as Opera Mini but please be aware you may get additional download charges.

chvgms · #7 (**permalink**) 10-02-2009, 02:59 AM

even with internet browser also i am facing the same issue.

GaryCutri · #8 (**permalink**) 10-02-2009, 01:32 PM

Quote:

Originally Posted by chvgms

even with internet browser also i am facing the same issue.

The BlackBerry Browser and Internet Browser are exactly the same in terms of capabilities (the data path can be different depending if you are a BIS or BES user). So if it doesn't work on one it won’t work on the other.