Trackball NOT RESPONDING

8900blackberry · #1 (**permalink**) 06-06-2009, 06:07 PM

Problem: Track ball use does not result in movement of cursor on screen

have had phone 37 days...with kid glove handling

and why is this phone shipping with 256mb memory?

could this be the problem...lack of memory so it freezes when searching similar to winblows or vistahell

Gregmyers · #2 (**permalink**) 06-06-2009, 11:19 PM

Hi and welcome to the forum,
Your trackball issue could be related to firmware or a memory leak fault. Try a battery pull reset first(remove battery for 30 seconds then replace) as this would be the easier of the 2 solutions. If that doesn't work, read on...
TMO is one of the carriers that won't let a search of their latest firmware without being a customer. You can pick up the latest beta firmware upgrade from here: 8900 Curve OS 4.6.1.250 Found Online! | BerryReview.com . This is version 4.6.1.250. You will need to delete the vendor .xml file to be able to install it (go to c:\program file\common files\research In Motion\Apploader and delete the vendor.xml file.)
Let us know how it goes or if you have any further questions.
Kind Regards,
Greg Myers

8900blackberry · #3 (**permalink**) 07-06-2009, 05:55 AM

This file is suspected to contain illegal content and has been blocked. After the file has been blocked for 7 days it will automatically be deleted, if the block is not removed by RapidShare. For this reason, a download of this file is currently not possible.

When I went to link <LINK REMOVED BY ADMIN>
did I click on the correct download file?

also I have tried the battery solution several times...the trackball literally is non existent...it moves physically, but why on earth would RIM manufacture a product for resale at TMO with 256MB of memory? That is ludicrous...if that is the problem...regardless after 38 days (now) and counting I have a large paperweight and absolutely no support from TMO except that they will send me a refirb phone in about a week. I am a business person and use this phone for business reasons...its useless

thanks for trying moderator....let me know if you have any suggestions

hopeful in america

8900blackberry

8900blackberry · #4 (**permalink**) 07-06-2009, 06:50 AM

do you recommend doing this:

How to Increase BlackBerry's File free memory - BlackBerry Forums at CrackBerry.com

8900blackberry · #5 (**permalink**) 07-06-2009, 06:53 AM

sorry this is the link How to Increase BlackBerry's File free memory - BlackBerry Forums at CrackBerry.com

Gregmyers · #6 (**permalink**) 07-06-2009, 03:12 PM

Quote:

Originally Posted by 8900blackberry

This file is suspected to contain illegal content and has been blocked. After the file has been blocked for 7 days it will automatically be deleted, if the block is not removed by RapidShare. For this reason, a download of this file is currently not possible.

When I went to link RapidShare: Easy Filehosting

did I click on the correct download file?

also I have tried the battery solution several times...the trackball literally is non existent...it moves physically, but why on earth would RIM manufacture a product for resale at TMO with 256MB of memory? That is ludicrous...if that is the problem...regardless after 38 days (now) and counting I have a large paperweight and absolutely no support from TMO except that they will send me a refirb phone in about a week. I am a business person and use this phone for business reasons...its useless

thanks for trying moderator....let me know if you have any suggestions

hopeful in america

8900blackberry

This one is a bit older but still more current than your os. RapidShare: Easy Filehosting
Same rules apply as above.
KR
Greg Myers

Toddboy71 · #7 (**permalink**) 20-06-2009, 10:03 PM

You keep ripping RIM for 256MB of memory. You do realize this device, with 256MB of internal flash memory, is the HIGHEST RIM makes, right? My 8320 previously had 64mb

Lynnette59 · #8 (**permalink**) 07-09-2009, 12:29 PM

I had a problem today with my trackball. It REFUSED to move left! I did a battery pull three times to no avail.
I was told about a trick: ALT lglg to clear the memory.
Hold in the ALT key and type lglg.
IT WORKED!!!
My trackball is now working.

good luck
buenos dias,
Lynnette

Noctis · #9 (**permalink**) 11-09-2009, 11:11 AM

if the trackball is truly munged you can order a new one for abt 9USD$ from Cellular Nationwide Network - 3G, Sony, Panasonic, LG, SonyEricsson, Nokia, Tools, BlackBerry, (remember to get the 2USD$ tool with it...) There is a VERY clear video on youtube on how to change it that is very good.

Also an alcohol swab across the trackball can help rid it of oils (like hand lotion) or even some link that can foul the sensors.