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  1. #1
    mohamed.elali is offline Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: 4.6.0.282
     
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    Daylight Savings - Sydney

    Hi All,

    I am having problems network wide with our blackberry bold handhelds when creating calendar appointments. It appears one hour behind on the microsoft outlook calendar. We also have a Blackberry Enterprise Server version 5 on the network that is used by the devices.

    Blackberry Bold handheld firmware version is 4.6.0.282. The time on the blackberry is appearing correctly , but why does it show an hour behind on outlook ? All servers have the correct times and I am confused why this?

    I am also a newbie to the Blackberry Enterprise server with limited knowledge and excuse my silly questions on how things are done...

  2. #2
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: Bold 9900
     
    Device Firmware: 7.0.0.540
     
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    Hi,

    Please download the attached zip file and unzip\run it on your Blackberry Server whilst being logged on as BESadmin. After this reg patch has completed just reboot your server and the issue will be corrected. With any registry patch I always recommend that you take a registry backup before proceeding.

    Thanks,

    Gary
    Attached Files Attached Files

  3. #3
    mohamed.elali is offline Member
    BlackBerry Device: Bold 9000
     
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    Hi Gary,

    Thank you for the prompt reply. I am a bit wary of importing registry changes , but is this definitely the fix to problems experienced at our workplace?

    Regards,

    Mohamed

  4. #4
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: Bold 9900
     
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    Quote Originally Posted by mohamed.elali View Post
    Hi Gary,

    Thank you for the prompt reply. I am a bit wary of importing registry changes , but is this definitely the fix to problems experienced at our workplace?

    Regards,

    Mohamed
    I can confirm that this is the fix for your issue.

  5. #5
    bigjules is offline Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: 5.0.0.348 Beta
     
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    Hi Gary

    I'm in NSW, runniong latest device firmware, Windows and Outlook patches.

    I get an error ONLY when creating the calendar entry from the BB, where my Outlook and any meeting invitees will reflect the invitation for one hour later.

    When a meeting is created through Outlook, this is reflected correctly on the Blackberry.

    Is this error resolved by the reg fix?

  6. #6
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: Bold 9900
     
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    Quote Originally Posted by bigjules View Post
    Hi Gary

    I'm in NSW, runniong latest device firmware, Windows and Outlook patches.

    I get an error ONLY when creating the calendar entry from the BB, where my Outlook and any meeting invitees will reflect the invitation for one hour later.

    When a meeting is created through Outlook, this is reflected correctly on the Blackberry.

    Is this error resolved by the reg fix?
    Assuming the BES has the latest cdo.dll (run “Microsoft Update” to check) version and Exchange is patched correctly this will resolve the issue.

  7. #7
    mattgreen is offline Junior Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: 4.6.0.162
     
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    HI All

    Is there a KB article relating to this fix?

  8. #8
    GaryCutri's Avatar
    GaryCutri is offline Moderator
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    Quote Originally Posted by mattgreen View Post
    Is there a KB article relating to this fix?
    Yes, the article is KB15702.

  9. #9
    smarris is offline Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: 4.1.6.9
     
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    Exchange 2007

    Does the registry patch work for Exchange 2007?

  10. #10
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: Bold 9900
     
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    Quote Originally Posted by smarris View Post
    Does the registry patch work for Exchange 2007?
    It does work with Ex07.

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