Help - Cannot navigate to Blackberry specific sites

acsblackberry · #1 (**permalink**) 09-02-2010, 07:26 PM

I am trying to Install the Flowfinity Client on my BlackBerry by following your documentation "Version 1.0 User Guide Revision 2" dated April 2008.

I get the following error message on the BlackBerry at Step 1: Go to Flowfinity Wireless Installer

This web site must be accessed from BlackBerry or Windows Mobile smartphones.

Please can you advise me what I am doing wrong?

Loris · #2 (**permalink**) 09-02-2010, 10:14 PM

not much help, but i get the same thing.
It might be an issue with the website and how it detects your coming from a blackberry..

Gregmyers · #3 (**permalink**) 10-02-2010, 01:31 AM

Are you clicking on the above link provided from you device browser ?
KR
Greg

GaryCutri · #4 (**permalink**) 10-02-2010, 11:28 AM

Hi,

Open your device Browser > Press menu > Select Options > Select Browser Configuration > Change Browser Identification to BlackBerry > Exit and Save.

Thanks,

Gary