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  1. #1
    91561025 is offline Active Member
    BlackBerry Device: 9000
     
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    Wipe blackberry in PC

    can I connect the BB to my PC and wipe it by Desktop manager?

    Becuase my BB screen can't turn on.

    thanks

  2. #2
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
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    Hi,

    If you have Desktop Manager on your PC go to the command prompt > navigate to c:\Program Files\Common Files\Research In Motion\Apploader > run Loader.exe /RESETTOFACTORY.

    Thanks,

    Gary

  3. #3
    91561025 is offline Active Member
    BlackBerry Device: 9000
     
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    manythanks

    But when I plugged the BB to PC..it will auto run BDM...

    is it Trun off the BDM first? and run your command?

    thanks

  4. #4
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
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    Quote Originally Posted by 91561025 View Post
    manythanks

    But when I plugged the BB to PC..it will auto run BDM...

    is it Trun off the BDM first? and run your command?

    thanks
    Close BlackBerry Desktop Manager before running this command.

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