BlackBerry Web Desktop Manager

[BESadmin]

BlackBerry Web Desktop Manager
3rd November 2007
www.blackberry.com

BlackBerry® Web Desktop Manager is a web-based version of the BlackBerry® Desktop Manager. It allows users to manage and configure their BlackBerry devices to receive messages, in addition to performing a variety of maintenance related tasks.

BlackBerry Web Desktop Manager is specifically designed for organizations that would prefer not to deploy and install client-based BlackBerry Desktop Manager software on all or some of their BlackBerry device user’s workstations.

Reduced Total Cost of Ownership

The key benefit of BlackBerry Web Desktop Manager is that it can help towards the reduction in Total Cost of Ownership for organizations.

• Overhead costs typically associated with deploying, supporting and maintaining new releases of BlackBerry Desktop Manager can be eliminated
• BlackBerry Web Desktop Manager can be accessed from virtually anywhere with a computer with an Internet connection, providing administrators with an additional way to deploy and manage BlackBerry devices

Features

BlackBerry® Web Desktop Manager provides many of the same features and functionality that BlackBerry device users have become accustomed to with BlackBerry® Desktop Manager.

BlackBerry Web Desktop Manager will allow BlackBerry device users to:

• Update their BlackBerry® Device Software
• Install third party applications*
• Backup and restore their BlackBerry device data
• Configure their BlackBerry device settings
• Review their BlackBerry device service information
• Create enterprise activation passwords for their BlackBerry devices
• Connect their BlackBerry device via USB and manage more than one BlackBerry device concurrently
• Obtain their BlackBerry device service statistics

BlackBerry Web Desktop Manager also allows BlackBerry Enterprise Server administrators with the ability to:

• Enable/disable BlackBerry device user features
• Customize the BlackBerry device user web interface to include a company logo or change text font colours

Resources

• BlackBerry Web Desktop Manager for Microsoft Exchange Installation and Administration Guide (PDF)
• BlackBerry Web Desktop Manager for Microsoft Exchange Known Issues - Version 1.0 (PDF)

• BlackBerry Web Desktop Manager for IBM Lotus Domino Installation and Administration Guide (PDF)
• BlackBerry Web Desktop Manager for IBM Lotus Domino Known Issues - Version 1.0 (PDF)

• BlackBerry Web Desktop Manager for Novell GroupWise Installation and Administration Guide (PDF)
• BlackBerry Web Desktop Manager for Novell GroupWise Known Issues – Version 1.0 (PDF)

Requirements

BlackBerry® Web Desktop Manager system requirements are as follows:

• BlackBerry® Enterprise Server v.4.0.6 or higher
• Access to BESMgmt database is required. BlackBerry Enterprise Server Configuration Database will be upgraded by the BlackBerry Web Desktop Manager installer with the new set of tables.

• Microsoft® Exchange
  • Microsoft Exchange server 2000 and above
  • Active Directory domain controller must be operating in the environment with the working LDAP interface (v3.0 or greater)
  • The domain controller must be network accessible from the BlackBerry Enterprise Server to which the BlackBerry Web Desktop Manager will be deployed.

• IBM® Lotus® Domino®
  • Access to a IBM Lotus Domino server (version 6.0 and above) in the environment with DIIOP (CORBA) services enabled

• Novell® GroupWise®
  • Access to a Novell GroupWise server version 6.5.6 and above
  • Novell GroupWise client application (v6.5.7 or 7.0.2+)

[BESadmin]

BlackBerry Web Desktop Webcast

Title of webcast:
Minimize the workload of IT administrators with the BlackBerry Web Desktop

Date of webcast:
Wednesday, October 24th, 2007

Time of webcast:
12pm - 1pm EST

Description of webcast:
BlackBerry Web Desktop Manager, a free, web-based application, will allow you to manage your company's BlackBerry smartphones while eliminating or reducing the need to deploy and support client-based BlackBerry Desktop Manager software on every end-user workstation. With this new application you will be able to configure BlackBerry smartphones to receive messages and perform management tasks, such as backing up and restoring data and loading new applications from virtually anywhere.

Please take a moment to join the webcast and see for yourself.

Here is the direct link to the webcast:
http://resourcecenter.blackberry.com/main.php?cp=0&page=details&eventSelected=2145

Have a nice day!
The BlackBerry Resource Team.