What's New with BlackBerry Enterprise Solution v4.1 Updated with Service Pack 5

[BESadmin]

What's New with BlackBerry Enterprise Solution v4.1 Updated with Service Pack 5
22nd January 2008

With the latest release of the BlackBerry® Enterprise Solution, your organization gains new wireless capabilities as well as access to enhanced administrative features.

Improve End User Productivity

• Support for HTML and Rich Text email¹ allows BlackBerry smartphone users to receive email messages with their original formatting preserved.
  • Users can read email more easily, view embedded images, hyperlinks, tables, bullets, numbering and indentation.
• Free-busy calendar lookup¹ improves meeting scheduling on the go.
  • Users can view the meeting attendee availability and automatically find the next available time that attendees can meet.
• Download and edit email attachments in their native file formats¹ for improved productivity while users are away from their desks.
  • Users can save file attachments to their BlackBerry smartphones, work on the documents and include them in replies to colleagues
• Advanced instant messaging and presence¹ features include improved address book integration, IM contact “click to call”, IM session “convert to call” and advanced emoticon support.
  • Allows coworkers to collaborate and communicate more effectively using their BlackBerry smartphone

Simplify Management and Support

• BlackBerry® Web Desktop Manager is a web-based application that is designed to lower the total cost of ownership for the BlackBerry Enterprise Solution.
  • Reduces the number of BlackBerry® software components installed on end-user workstations
  • Allows BlackBerry smartphone users to install software and manage their devices using any browser-enabled computer
  Learn more about BlackBerry Web Desktop Manager

• BlackBerry® Monitoring Service helps organizations maintain high availability and high performance of their BlackBerry Enterprise Solution infrastructure.
  • Provides administrators with enhanced monitoring, alerting, troubleshooting and reporting capabilities
  • Enables proactive issue identification and resolution
  Learn more about BlackBerry Monitoring Service

Learn More

Learn more about the latest release of the BlackBerry® Enterprise Solution by registering for our webcast.

¹ Requires v4.5 or higher handheld software