Desktop email program was unable to submit message. - Page 2

GaryCutri · #11 (**permalink**) 18-06-2009, 08:21 PM

Quote:

Originally Posted by yunamx

there is now a new user is having the same issue. i had completed the guide you provided in the additional info - for all users. this user is not part of the admin group. the user says that he had this problem before and it resolved itself, but now it will not work. any ideas? thanks.

p.s. i re-did the steps you provided for the single user and still did not work.

Can you please open effected users properties in Active Directory and from the Security Tab (Advanced Features needs to be enabled) ensure BESadmin is listed.

yunamx · #12 (**permalink**) 19-06-2009, 12:50 AM

hi, i did verify that it was there. originally, it wasn't, so i added the besadmin back in, re-did the dsacls, but did not have positive results.

i had added the besadmin to the entire domain, as noted in your additional information section. but for some reason, his either removed it or it didn't get added. i just checked it again, 06/18/09 @ 7:45 am, and besadmin is still there. this user is not part of an admin group, except the besadmin. his blackberry was working prior to me globally applying the send as.

i spend most of the day yesterday trying to reconfigure his blackberry, repeating the steps you provided, but was unsuccessful. any suggestions? thanks.

yunamx · #13 (**permalink**) 19-06-2009, 04:51 AM

i finally got it. had to restart the blackberry enterprise server after doing everything in your guide. thanks again.

GaryCutri · #14 (**permalink**) 20-06-2009, 12:35 AM

Quote:

Originally Posted by yunamx

i finally got it. had to restart the blackberry enterprise server after doing everything in your guide. thanks again.

Thanks for the feedback.

miked156 · #15 (**permalink**) 25-09-2009, 01:38 AM

I get a red x and a secure server error. Thanks I could use the help.

GaryCutri · #16 (**permalink**) 25-09-2009, 02:26 AM

Quote:

Originally Posted by miked156

I get a red x and a secure server error. Thanks I could use the help.

Does it also occur when you forward an email?

miked156 · #17 (**permalink**) 30-09-2009, 11:14 PM

Yes I get it for both forward and reply.

GaryCutri · #18 (**permalink**) 01-10-2009, 01:41 AM

Quote:

Originally Posted by miked156

Yes I get it for both forward and reply.

Can you please run the following two commands:

dsacls "cn=adminsdholder,cn=system,dc=domainname,dc=c om" /G "DOMAINNAME\BESadmin:GR;"

dsacls "cn=adminsdholder,cn=system,dc=domainname,dc=c om " /G "DOMAINNAME\BESadmin:CA;Send As"

Example:

dsacls "cn=adminsdholder,cn=system,dc=blackberryforums,dc =com,dc=au " /G "BLACKBERRYFORUMS\BESadmin:CA;GR"

dsacls "cn=adminsdholder,cn=system,dc=blackberryforums,dc =com,dc=au " /G "BLACKBERRYFORUMS\BESadmin:CA;Send As"

NOTE: dsacls can be found in the Windows Server 2003 SP1 Support Tools pack: Download details: Windows Server 2003 Service Pack 1 32-bit Support Tools

miked156 · #19 (**permalink**) 01-10-2009, 03:12 AM

I get a error of, The specified domain either does not exist or could not be contacted. I am doing this on a administrative account. I used ldap.exe to get the correct domain name. Here is what I typed.

dsacls "cn=adminsdholder,cn=system,DC=CORPORATEGRP,dc=loc al,dc=au " /G "corporategrp\BESadmin:CA;GR"

Thanks

GaryCutri · #20 (**permalink**) 01-10-2009, 04:06 AM

Quote:

Originally Posted by miked156

I get a error of, The specified domain either does not exist or could not be contacted. I am doing this on a administrative account. I used ldap.exe to get the correct domain name. Here is what I typed.

dsacls "cn=adminsdholder,cn=system,DC=CORPORATEGRP,dc=loc al,dc=au " /G "corporategrp\BESadmin:CA;GR"

Thanks

Try:

Code:

dsacls "cn=adminsdholder,cn=system,DC=corporategrp,dc=local" /G "CORPORATEGRP\BESadmin:GR"