Top Issues for BlackBerry Desktop Software - Microsoft Outlook - October 2006
Support - Unable to write or update application data
This article provides several possible causes and resolutions for this error, which occurs when synchronizing personal information management (PIM) data between the BlackBerry® device and the computer.
Support - Identifying and troubleshooting enterprise activation issues
This article describes the stages of enterprise activation and troubleshooting steps for each stage of the enterprise activation process.
Support - User cannot send messages because the Send As permission has been revoked
This article explains how to resolve permission requirements when applying the hotfix described in article 895949 of the Microsoft® Support Knowledge Base.
How To - Transcode audio and video files for BlackBerry Media Player
This article explains how users can transcode audio and video files so it can be played on the BlackBerry device using the BlackBerry® Media Player.
Support - Transaction error - failure at service
This article provides several causes and resolutions for this error, which indicates that the message was not sent successfully.
What Is - Supported media files on the BlackBerry Pearl
This article explains how users can manage their media files in the media application on their BlackBerry Pearl™ 8100 smartphone.
Support - No Message Services configured. You will only be able to save draft
This article provides a summary of causes and resolutions if an error occurs when you try to compose, reply to, or forward a message from the BlackBerry device.
How To - Configure BlackBerry Desktop Manager to use a new MAPI profile
After creating a new Messaging Application Programming Interface (MAPI) profile, you must configure BlackBerry Desktop Manager to use the new MAPI profile. This article provides instructions.
How To - Perform a clean uninstall of BlackBerry Desktop Software
This article provides the procedure for uninstalling BlackBerry Desktop Software.
Support - Verifying Forwarding Address
This article provides a summary of causes and resolutions when synchronizing calendar entries between the BlackBerry device and Microsoft Outlook®, entries are duplicated and calendar information is deleted in Outlook.