Top Issues for BlackBerry Desktop Software - Microsoft Outlook - September 2006

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Top Issues for BlackBerry Desktop Software - Microsoft Outlook - September 2006

Support - Unable to write or update application data
This article provides several possible causes and resolutions for this error, which occurs when synchronizing personal information management (PIM) data between the BlackBerry® device and the computer.

Support - Identifying and troubleshooting enterprise activation issues
This article describes the stages of enterprise activation and troubleshooting steps for each stage of the enterprise activation process.

Support - User cannot send messages because the Send As permission has been revoked
This article explains how to resolve permission requirements when applying the hotfix described in article 895949 of the Microsoft® Support Knowledge Base.

Support - No message services configured. You will only be able to save draft
This article provides several possible resolutions for this error, which occurs in one of the following situations: when you try to compose, reply to, or forward a message from the BlackBerry device; or, when you select an address in the Address Book.

Support - Transaction error - failure at service
This article provides several causes and resolutions for this error, which indicates that the message was not sent successfully.

How To - Configure BlackBerry Desktop Manager to use a new MAPI profile
After creating a new Messaging Application Programming Interface (MAPI) profile, you must configure BlackBerry Desktop Manager to use the new MAPI profile. This article provides instructions.

Support - Verifying Forwarding Address
This article provides a summary of causes and resolutions when synchronizing calendar entries between the BlackBerry device and Microsoft Outlook®, entries are duplicated and calendar information is deleted in Outlook.

How To - Perform a clean uninstall of BlackBerry Desktop Software
This article provides the procedure for uninstalling BlackBerry Desktop Software.

Support - MS Outlook is missing, invalid or points to a file of zero length
This article provides several causes and resolutions for this error message, which appears when configuring personal information management (PIM) settings in the BlackBerry Desktop Manager.

What Is - Cannot back up or restore the following database: Address Book. The data was not recognized by the device
This article explains why this error occurs and provides instructions for restoring individual databases in the case that the Address Book cannot be restored.