Correct order to start and stop BlackBerry services

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Correct order to start and stop BlackBerry services

Doc ID : KB13718
Last Modified : 2007-10-02
Document Type : What Is

Environment

• BlackBerry® Enterprise Server software version 4.0 and 4.1 for Microsoft® Exchange

Details

Start and stop the BlackBerry services in the following order:

1. BlackBerry Router.
2. BlackBerry Dispatcher.
3. BlackBerry Controller.
4. All remaining BlackBerry services.

After starting the services, close BlackBerry Manager.

Note: BlackBerry Enterprise Server services can also be started in Administrative Tools > Services.

Start and stop services in the specified order to reduce the number of errors that appear in the Microsoft® Windows® Event Viewer Application Log.

Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.