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View Poll Results: Would you use the Apple iPhone for Business?
Yes 779 5.52%
No 12,514 88.69%
I would consider the device 817 5.79%
Voters: 14110. You may not vote on this poll

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  #1 (permalink)  
Old 06-03-2008, 03:39 AM
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Question BlackBerry vs iPhone: Business Users More Happy With the iPhone??

The competition between the iPhone and the BlackBerry in the corporate smartphone space is starting to heat up, and it's hard to find a tech news site that doesn't have some sort of iPhone vs. BlackBerry story today. The iPhone software development kit is expected tomorrow, which will open up the iPhone OS so external developers can build their own applications--business-specific or otherwise--making the device even more valuable to both business users and consumers.

There's also been speculation that Apple will announce some sort of Microsoft Exchange or Lotus Notes support, which will make the iPhone more attractive to businesses, as well.

However, one of the most telling signs that the iPhone has real potential as a business device is the fact that some iPhone business users seem to be more satisfied with their devices than BlackBerry users.

Do any of you BlackBerry users also have an iPhone? Is your BlackBerry for work and iPhone for play? Would or could you see using your iPhone as both a personal and work phone? Why or why not?

Thanks.

AZA
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Old 06-03-2008, 12:11 PM
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Hi AZA,

I have an iPhone and I would not use it for business use nor would I allow companies I manage to use the device. The issues being:

1. The device is primarily designed as an entertainment unit which would distract users from actually doing work. Time waisted playing on an iPhone results in financial losses for the company using these devices.

2. The units touch screen keyboard is slow and awkward to type on.

3. The data speed on an iPhone is much slower in comparison to other devices using the EDGE network devices (This has been officially tested).

4. The fact that Apple locks in exclusive dealers in order to get kick backs limits companies that are locked into contacts with other providers. Also some companies won't want to change to an alternative network.

5. The devices reception is very poor and I have found at my desk I only have limited coverage.

6. The unit would be considered as fragile; this does not suit any business that offers company phones as users always destroy their devices.

7. At this stage there is no corporate solution for email or full wireless PIM sync.

8. After using my iPhone for a few months as a personal phone I had issues with battery life.

9. The ease to which hackers can unlock and modify the iPhone would be considered a major security issue.

I am sure I can think of other issues if I try but the ones listed above are what first come to mind. But as an overall summary I would say my iPhone is a really cool iPod but a terrible phone and wireless data device.

Thanks,

Gary
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Old 06-03-2008, 12:29 PM
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Why selling an iPhone to an Aussie might be illegal
26th February 2008
Angus Kidman
APC Magazine

A twist in Australian competition law means that Apple's iPhone might be illegal in its current form. Bundling a phone with a network contract is established practice, so what is it that Apple's doing wrong?

Australians still don't have a confirmed local release date for the iPhone, and there's also no official news on when the long-in-planning Apple Stores for Sydney and Melbourne will finally open. However, the notion that the two events might be linked together for maximum hype potential has been dealt a blow by two legal academics, who suggest that Apple's approach to network lock-in might be illegal in Australia, especially if it sells the phones through its own outlets.

An analysis of Australian competition law by Queensland University of Technology academics Dale Clapperton and Stephen Corones, published in the QUT Law And Justice Journal and recently reported by the AAP newswire, resulting in widespread global discussion, suggests that a little-considered aspect of Australian trade practices law could make it difficult for Apple itself to sell the iPhone down under.

Dedicated iPhone watchers are well aware that a critical aspect of Apple's business plan is signing up customers to a two-year contract with its chosen telco partner in each country. US iPhone users have to go with AT&T, UK users with O2, while German enthusiasts are stuck with T-Mobile and French iPhone addicts have to sign up with Orange.

If an iPhone isn't activated via the local carrier, it's effectively useless -- even non-phone functions like music playback won't work. And plugging in a SIM from a rival provider also renders the phone inoperable.

While software solutions to 'unlock' the iPhone abound, Apple is opposed to them to the extent of regularly updating the iPhone's firmware in a way that renders unlocked iPhones useless ... until the next software hack is released in a never-ending cat-and-mouse game. The official policy is that any unlock attempt voids the iPhone's warranty. The fact that Apple gets a chunk of each monthly payment, generally estimated at about $US18 per month in the States, is also doubtless a factor.

Apple has already run into competition law problems in Europe, where French regulations require it to offer a version of the phone that isn't tied to Orange. Apple's solution to that dilemma was to offer an unlocked version, but sell it for much more than the contracted phone -- 749 Euros for the 16GB version, for instance.

It's generally assumed that when the iPhone is released locally, Apple will form a similar exclusive alliance. It also seems logical that it will sell through both its own stores and the phone outlets associated with its telco partner. But that doesn't take into consideration whether Apple's approach is actually legal in Australia -- the issue Clapperton and Corones address.
The Aussie angle

The paper begins by noting that Apple is no stranger to what it calls 'tie-in' deals, pointing out that Apple's approach of tightly integrating the iPod with the iTunes store has also been controversial. However, in the case of the iPhone, the situation is different, it argues: "Apple Inc.'s marketing strategy for the iPhone in some foreign countries steps over a significant line -- it is no longer forcing the use of their own products and services, it is forcing the acquisition of services from entirely unrelated companies. This conduct may be per se unlawful in Australia."

The element which the paper largely concentrates on is the somewhat obscure notion of "third-line forcing": where you can only buy a product or service from one company if you also buy a separate service from another separate and unrelated company. If Apple was to sell iPhones itself through its stores but require the purchase of a telephone plan from an entirely separate company, that could constitute third-line forcing, since the iPhone is in practice useless without the separate mobile contract, and there's no choice about which provider you choose. While many countries treat third-line forcing as no different to any other form of anti-competitive practice (and would assess each case on its merits), in Australia the practice is deemed illegal in any form, effectively lowering the standard of proof.

At this point, a question might well be occurring to you: how is it that network operators like Telstra and Optus have managed to sell so many phones tied to a contract? The essential difference is that those purchases subsidise the cost of the phone in return for the contract -- something that isn't the case with the iPhone, especially when Apple's ongoing subsidy payments are taken into consideration. Those phones can also be unlocked early by paying out the contract, which hasn't been possible with the iPhone in any market where it's currently sold.

"Where the carrier has not subsidised the cost of the phone, there seems to be no legitimate pro-competitive justification for locking the phone to the services of that carrier, especially where that locking is permanent and not just for the duration of the initial contract," Clapperton and Corones argue.
What if Apple didn't sell the phones through its own stores, but used retailers associated with its partner phone company? (This is what has happened in France and Germany, where Apple stores are thin on the ground). This would seem to eliminate the element of two separate suppliers, since the iPhone is acquired from the same company selling the mobile service. However, Clapperton and Corones argue that even here, third-line forcing might be implied, because Apple's end-user licence agreement effectively creates a separate relationship with the company, and hence Apple can't claim it has nothing to do with those imposed conditions.

While other aspects of trade practices law which might be affected by the iPhone are discussed in the paper, the concept of third-line forcing seems the most relevant, and might help Australia play a leading role in dismantling such anti-competitive approaches. "Australia's competition laws may be uniquely suited to preventing this type of anti-competitive technological tying – because they prohibit third-line forcing per se, they greatly simplify the task of seeking redress for this behaviour through the courts," the authors write.

Apple, as usual, has nothing to say about its iPhone plans, potential legal roadblocks, or indeed anything much at all. But we wouldn't mind betting its lawyers have been taken away from other matters such as checking for patent infringements and scouring blogs for product information leaks to try and construct an argument that lets the iPhone go on sale in Australia without legal impediment.
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Old 06-03-2008, 12:54 PM
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Quoted from Ronen Halevy, BerryReview.com . Posted Today...
There have been rumors abound that Apple is bringing the iPhone to the enterprise. Many companies are clamoring for it but I really do not see it happening at least for quite awhile. John Fortt and Michal Lev-Ram of CNNmoney do a great job of detailing the major obstacles in the way of the iPhone but I felt like I had to add a few of my own.

First of all Apple would have to let go of iTunes. I personally don’t believe that there is a snowballs chance in hell that Apple would do such a thing. On top of that I do not see companies trying to justify the employee productivity loss of having iTunes. Also imagine desktop support trying to help you through downloading music to your business device.

The second obstacle I see in their way was touched upon in the CNN article. Security. The iPhone was not built as a secure device. There is no content encryption as all the jailbreakers have proven. Even without content encryption the device does not allow for remote control and administration of the device. This is the driving force for companies adopting BlackBerry devices. On the other hand I do see many companies that currently use Windows Mobile who may be tempted by an enterprise iPhone.

The biggest obstacle I see will probably be remediated by Apple finally releasing their much delayed iPhone SDK. The lack of 3rd party applications has limited the iPhone in many ways to being a 1 trick horse. Once the floor is open to more developers the device will get a chance to branch out to corporate applications and other features. The main problem I see is that Apple has always been a control freak. There have already been rumors that Apple will be crippling the SDK.

Last of all as research dictates RIM is DOMINATING the enterprise market with over 73% penetration in a recent survey by ChangeWave. The interesting part about that survey is that is shows quite a bit of interest in the enterprise market for iPhones. I was shocked that 11% responded saying that their companies plan to purchase iPhones.

I think that the iPhone threat is something that RIM should take seriously. The iPhone does a few things well that I really make it shine over the competition. Those two features are HTML email and a full web browser. RIM has a thing or two to learn from Apple when it comes to these two features. Imagine if we actually had a full web browser? Or if HTML email did not keep on getting delayed?
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Old 06-03-2008, 01:20 PM
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I did a side by side compare with the Apple iPhone and BlackBerry Curve. I haven't posted the results yet but my primary thought is, 'As a phone, Apple's iPhone makes a great (but limited to 8Gb ; I know the new is larger) iPod'.
I would have to agree with Gary that the touchscreen is Very awkward to type on. All Apple have tried to do here is intergrate a phone into an iPod and they have done a great job. But as a serious business machine...No...
The 'bling' and 'wow' factor of the iPhone is still big on the Australian market but will die down after it is 'Officially' released.
Another thing Gary stated was the iPhone is "The unit would be considered as fragile". This has been taken care of by OtterBox as they have a couple of great cases out for the iPhone.
A couple of things the iPhone does well ; YouTube and .Mac email intergration. iTunes and iPhoto are a couple of other really easy to use applications that come standard.
The '3rd Party' applications that are available for the the iPhone are 'Absolute CRAP !!!'. They seem to have been created by 2 year olds and would not use them in a business environment. However, I'm sure that will change with time...
Well thats about it. I will post the full review here as well as on BerryReview when it's ready to go.
Until then...
Kindest Regards,
Greg Myers
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Old 07-03-2008, 09:51 PM
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well apple has just licensed active sync.
its been well rumored a 3g iphone is due, telstra would still be the box seat for apple, and if we do get a 3.5g iphone, i doubt reception will be much of an issue.

interesting times ahead thats for sure.
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Old 09-03-2008, 02:08 AM
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The '3G' version 2.0 firmware Apple iPhone is due for release in June 08. Also expected in this package is enterprise exchange.
With the release of the SDK a couple of days ago, come June there should be quite a few quality software packages available of it.
Time for Rim to step it up a notch...
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Old 10-03-2008, 03:07 PM
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Can iPhone Beat BlackBerry?

Can iPhone Beat BlackBerry?
10th March 2008
Business News and Financial News at Forbes.com

The iPhone is a monster. Apple will likely sell more than 10 million of the pricey gadgets this year, which combines a wireless phone, iPod and a mobile Web browser. Now, the Cupertino, Calif.-based computer maker is hoping many of those sales will come from businesses as it starts to pack business-friendly features into an update of the iPhone software due this June.

While Apple has blazed through the consumer market, however, analysts say Chief Executive Steve Jobs will have a lot of work to do to wrest the corporate market away from Research In Motion, which dominates the market for high-end business phones.

While RIM won't comment--despite a very public slap by Jobs Thursday--analysts say Apple's pricey handsets still lack the kind of tight integration with applications such as Lotus Notes that RIM has mastered.

In-Stat Group principal analyst Bill Hughes says Apple's effort to roll business-friendly applications onto the iPhone might work someday, but right now "there are three or four devices out there today that could work with those applications today that are less expensive."

Applications are the biggest reason why Apple won't be able to tear away a big chunk of the corporate market quickly. While businesses using Microsoft's Exchange will be able to pour calendar information and e-mail directly into iPhones, companies built around Lotus Notes or Novell Groupware systems are out of luck.

The iPhone's form factor is another problem. Its sleek wide-screen display--uncluttered by an ugly chiclet-style keyboard--is ideal for surfing the Web or watching videos. But while the keyboards sported by RIM's BlackBerry and Palm's Treo are ugly, they're ideal for users addicted to e-mail, rather than the latest installment of Desperate Housewives. "The iPhone touch-screen interface is not as optimal as the BlackBerry interface for e-mail," said Shahid Khan, a partner at IBB Consulting Group.

Another problem? Cost. Apple's iPhone costs between $400 and $500. "If I'm IBM, and I want to roll out 20,000 e-mail devices, I'm not going to go for a $500 device," Khan said.

Finally, Apple would need to partner with other mobile carriers besides AT&T to gain access to more business customers. While AT&T, Apple's exclusive wireless carrier in the Untied States, has a healthy roster of business accounts, companies that do business with T-Mobile or Verizon won't tear up multimillion-dollar contracts just so they can use iPhones.

None of this, however, will stop Apple from picking up sales from business users. But it will be a long time before Apple will be able to knock off RIM--if ever.
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Old 12-03-2008, 12:53 AM
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Mr Sadmin,
What are the chances of putting a sticky on this one to keeping it from slipping into oblivion?
KR,
Greg Myers
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Old 12-03-2008, 02:37 AM
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Quote:
Originally Posted by Gregmyers View Post
Mr Sadmin,
What are the chances of putting a sticky on this one to keeping it from slipping into oblivion?
KR,
Greg Myers
This thread is now stuck.
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