Uncaught exception:DSSMA:invalid state (5):1887 error

[ishkalawag]

Hi
My blackberry will not allow me to access email or text messages that are sent through. When I click on the email or text icons, I get a msg that says: "Uncaught exception : DSSMA : invalid state (5):1887"

What is causing this and what's the solution? I have done the reset by taking battery out fix already and it has not worked.

Thanks!

[GaryCutri]

Hi,

It would appear you have a corruption in the message database on the device. Please post back with your carrier name, firmware version (Options > About > Third Line) and device model number. Once I receive this information I will check for software updates for you and post back the steps to resolve the issue.

Thanks,

Gary