Dialing Letters instead of numbers

[emilymattison]

Hi, I am new to the Blackberry..I have tried searching in the unit to find the answer but not finding the solution to the problem, which is, somehow I can not dial numbers now, it just inputs letters. I am sure it is an easy fix but don't know what to do.

[Chippy]

Maybe something as simple as pressing the shift key (left of zero key) ?

Or, if no luck, maybe a battery pull?

[emilymattison]

Hi again, I am not sure what I did, but I saved a new phone number from the phone log and that reset things somehow...(!?) Thanks for the response. If it happens again I will try the shift.

[Gregmyers]

Originally Posted by Chippy

Maybe something as simple as pressing the shift key (left of zero key) ?

Or, if no luck, maybe a battery pull?

'ALT' key...

[supabrudda]

Yeah Num Lock or Caps Lock will do this (you'll see the 123/NUM or aA/CAPS in the top right hand corner).
As Greg says, ALT will turn off Num/Caps Lock. (alt+left shift turns on Num Lock, alt+right shift turns on Caps Lock). it's a bit of a gotcha.