Unable to continue conversation after contact signs back in to Windows Live Messenger

[BESadmin]

Unable to continue conversation after contact signs back in to Windows Live Messenger for BlackBerry devices


Doc ID : KB12815
Last Modified : 2007-06-26
Document Type : Support


Environment

• Windows Live™ Messenger for BlackBerry® devices
• SDR122822

Problem

If you are having a conversation in Windows Live Messenger for BlackBerry devices, and your contact signs out and signs back in, the contact icon may still appear offline (gray) and you may not be able to continue the conversation with the contact.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

Refer to BlackBerry - BlackBerry Support | Knowledge Base, Product Documentation Software & Support Programs for updates