Failed to connect to the selected Mobile Data Service

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Support - Failed to connect to the selected Mobile Data Service when using the BlackBerry Device Simulator

Last Updated: 18 December 2006

Article Number: DB-00550

Summary

This article applies to the following:

• BlackBerry® Java Development Environment (BlackBerry JDE)

Problem

The BlackBerry Browser on the BlackBerry Device Simulator will time out after two minutes and display the following error:
Failed to connect to the selected Mobile Data Service


Cause 1

BlackBerry Mobile Data Service Simulator is not running or has not been properly configured. The BlackBerry Mobile Data Service Simulator handles all HTTP requests from the BlackBerry Browser; therefore it is important that the BlackBerry Mobile Data Service Simulator is running to allow browsing.

Resolution

See DB-00054 if the BlackBerry Mobile Data Service Simulator does not launch.

Cause 2

A personal firewall can block communication between the BlackBerry Device Simulator and the BlackBerry Mobile Data Service Simulator. The BlackBerry Mobile Data Service Simulator log files will log a “Failed to Transmit” error message.

Resolution

Ensure that any of the ports being used by the BlackBerry Mobile Data Service Simulator are not blocked by a firewall.


For further information, please refer to the “rimpublic.property” file in
C:\Program Files\Research In Motion\BlackBerry Email and MDS Services Simulators 4.1.2\MDS\config or C:\Program Files\Research In Motion\BlackBerry JDE <version>\MDS\config, depending on the version of BlackBerry Mobile Data Service Simulator being used.

For additional assistance with modifying your firewall, please consult your IT administrator to help with changes to the firewall.

Keywords

MDS, Simulator, timeout, browse, firewall, http, failed, 2 minutes