Hi,
seem to remember I got this with an earlier OS. I had to wipe and start again. Used JL_cmdr or whatever it's called. Wait for another response to be certain but I think that's the same error message.
Phil
| BlackBerry Device: torch 9800 |
| Device Firmware: 6.0.0.576 |
| Email Configuration: BlackBerry Internet Service (BIS) |
| Mobile Carrier & location: vodaofne- australia |
so i've been running .167 for bout 3 weeks,
hadn't done a battery pull for a week or so, then once the phone turns on i get a white screen with "App Error 523"
anyone come across this before, i've tried plugging it back into DM but it doesn't recognise it,
| BlackBerry Device: storm 9500 |
| Device Firmware: 4.7.0.167 |
| Email Configuration: BlackBerry Internet Service (BIS) |
| Mobile Carrier & location: vodafone - Australia |
Hi,
seem to remember I got this with an earlier OS. I had to wipe and start again. Used JL_cmdr or whatever it's called. Wait for another response to be certain but I think that's the same error message.
Phil
Hi,
When you get error 523 occurs you need to reload your device firmware. Assuming you already have already downloaded and install the latest firmware follow these steps:
1. Remove your device battery
2. Go to "C:\Program files\Common Files\Research In Motion\AppLoader" and run loader.exe
3. Once the loader starts connect your device with the battery removed
4. Once your device is detected proceed with the wizard and reinsert the device battery.
Note: Ensure that on the application selection screen you select all the required components.
Thanks,
Gary
| BlackBerry Device: torch 9800 |
| Device Firmware: 6.0.0.576 |
| Email Configuration: BlackBerry Internet Service (BIS) |
| Mobile Carrier & location: vodaofne- australia |
Hey Gary,
tried these instructions bout 4 times and didn't work kept getting an error message in the app loader,
then tried Jl Cmder and tried a complete wipe bout 6-7 times and that wouldn't work either, then using this i did a factory restore, then tried your method again and worked,
now to try and restore my data, damn me for not backing up every week,
thanks for your help,
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