Issues sending email messages using BlackBerry Unite! software

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Issues sending email messages using BlackBerry Unite! software

Doc ID : KB15551
Last Modified : 2008-05-08
Document Type : Support

Environment

• BlackBerry® Unite!™ software

Problem

Issues sending email messages

If a red X is displayed when you try to send email messages, the email account is not sending email messages successfully. Here are a couple of things you can try to fix the problem:

Check to see if there have been any changes made to the email account

If you have changed a password or a login name, you will have to update the email account settings in BlackBerry® Unite!™ software.

Check to see if the email application on your computer can send email messages

If the email application on your computer can send email messages, compare the email account settings in the email application with the email account settings in BlackBerry Unite! software. You may have to correct the settings in the BlackBerry Unite! software.