How to move from a local to a remote BlackBerry Router service

[BESadmin]

How to move from a local to a remote BlackBerry Router service

Doc ID : KB13732
Last Modified : 2007-09-18
Document Type : How To

Environment

• BlackBerry® Enterprise Server software version 4.x

Procedure

To move the BlackBerry Router service from the BlackBerry Enterprise Server to a remote computer with the same BlackBerry Router software version, complete the following:

Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the Microsoft Windows operating system. Document and back up the registry entries prior to implementing any changes.

On the remote server:

1. Select Start > Run and type regedit to open the Registry Editor.
2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerryRouter, then double-click AllowRemoteServices.
3. Change the Value data field entry to 1, then click OK.
4. Close the Registry Editor, then restart the BlackBerry Router service.

On the local server:

1. Open BlackBerry Server Configuration, then select the BlackBerry Server tab.
2. In the Router Host field, type the host name of the new Router service and click Apply then OK.

[supabrudda]

Hiya guys!

I've set up a test Blackberry lab. with a BES, 2 notes servers, an SQL server(& DC), a SameTime server, and finally the BB Router (with a gateway to the internet, but no internal firewalling)

On the BES, I can set the router(tab) to connect directly to srp.au.blackberry.net on 3101 & it works.
From the BBRouter I can also connect to srp.au.blackberry.net on 3101
From the BES I can telnet to port 3101 on the BBRouter,
but on the BES, if I set the router(tab) to point to the BBRouter on port 3101, I get a connection refused from BBRouter.

I've checked the above instructions & it all looks ok. Any ideas?
Using BES 4.1.5(domino) on Win2003 servers with a BES eval licence.

Cheers
Chris

[supabrudda]

Even doing a bbsrptest on the router gets
C:\PROGRA~1\RESEAR~1\BLACKB~1>bbsrptest -host 192.168.0.1 -port 3101
Attempting to connect to 192.168.0.1 (192.168.0.1), port 3101
Sending test packet
Waiting for response
Receiving response
recv(): connection lost


I think I might be suffering from this
BlackBerry Enterprise Server SRP connectivity test fails during installation when using a remotely installed BlackBerry Router

[GaryCutri]

Hi Chris,

You need to ensure port 3101 (default port) is accessable from the BES to your Router service on the remote host. Then you need to ensure your remote host also has access to port 3101 outbound.

Thanks,

Gary

[supabrudda]

Hiya Gary! yeah it's just a known issue with 4.5.
The BES/Router is working fine.

TYhanmks again for your help.

[GaryCutri]

Originally Posted by supabrudda

Hiya Gary! yeah it's just a known issue with 4.5.
The BES/Router is working fine.

TYhanmks again for your help.

No Probs! Thanks for the feedback.

[phamhoang]

Thanks, that is a great solution to allow the remote connections to the TCP port 3101. But can you tell me why those connections are not allowed by default from SP 5 (but not before)? And if I activate them, are there some problems in security on that server?

Thanks for your attention.

Hoang Pham

[GaryCutri]

Originally Posted by phamhoang

Thanks, that is a great solution to allow the remote connections to the TCP port 3101. But can you tell me why those connections are not allowed by default from SP 5 (but not before)? And if I activate them, are there some problems in security on that server?

Thanks for your attention.

Hoang Pham

This wasn't by design in SP5 so you would consider this as a fault. I haven't tested this in SP6 but I will assume it is now resolved.

[phamhoang]

Thanks for your answer GaryCutri. For information, the value of the flag AllowRemoteServices is also zero by default in SP6.

[supabrudda]

Originally Posted by GaryCutri

This wasn't by design in SP5 so you would consider this as a fault. I haven't tested this in SP6 but I will assume it is now resolved.

Yes it's now working in SP6, I believe the MR1 for SP5 also fixed the issue.