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  1. #1
    BESadmin's Avatar
    BESadmin is offline Administrator
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    Request Entity Too Large

    Q. I am trying to download a video to my Blackberry device and I recieve an error: Request Entity Too Large. How do I correct this issue?

    A. By default, the BlackBerry Enterprise Server (BES) limits the response size of a single HTTP response to 128K. If you try to fetch anything bigger your application will receive a 413 (Request Entity Too Large) response code. To get around this you must use the BES management console to change the value of the Maximum number of kilobytes per connection field to a higher value, up to 1024K.

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    aapje is offline Junior Member
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    Is there any possibility to set it to even higher values then 1024?

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    BESadmin's Avatar
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    You have reached the maximum amount of data that can be transferred by the BlackBerry device over a single connection

    Doc ID : KB10264
    Last Modified : 2007-06-05
    Document Type : Support

    Environment
    • BlackBerry® Enterprise Server software version 4.0 and 4.1
    • Microsoft® Exchange
    Problem

    When running an application on the BlackBerry device that uses BlackBerry® Mobile Data System (MDS), the following error message may be displayed:

    You have reached the maximum amount of data which can be transferred by the BlackBerry device over a single connection. Contact your system administrator to increase this limit.

    Cause

    The application is using more network bandwidth than the BlackBerry Enterprise Server is currently configured to allow.

    Resolution

    To configure this setting, the system administrator should perform the following steps on the BlackBerry Enterprise Server:

    For BlackBerry Enterprise Server software version 4.0
    1. Open BlackBerry Manager.
    2. Right click on the server name and click on Mobile Data Service Properties.
    3. In the General tab, under Flow Control, increase the Max KB/Connection value.

    Note: The maximum KB/Connection value is 1024.
    For BlackBerry Enterprise Server software version 4.1
    1. Open BlackBerry Manager.
    2. Highlight the server name and click on the Connection Service tab.
    3. Click the Edit properties option.
    4. In the General property, under Flow Control, increase the Maximum KB/Connection value.

    Note: The maximum KB/Connection value is 1024.

  4. #4
    GaryCutri's Avatar
    GaryCutri is offline Moderator
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    Quote Originally Posted by aapje View Post
    Is there any possibility to set it to even higher values then 1024?
    As per the post by BESadmin above the maximum is still 1024KB (1MB).

  5. #5
    aapje is offline Junior Member
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    Thanks for the information! Did the developers have memory usage in mind when they thuoght of these limits?

    1 Megabyte is not much for a video to say the least

  6. #6
    Gilroy Guest
    Helpful information. I appreciate your efforts for explain this issue. Thanks for running such a informative community.

  7. #7
    NBTBRV8's Avatar
    NBTBRV8 is offline Active Member
    BlackBerry Device: Storm 9500
     
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    I have this problem, but IT won't fix it for me because most of the users are on OS4.7 and there is a warning issued by RIM that if you up it for the OS5 users, the 4.7 users start experiencing problems. Therefore my IT guys won't do it as I am one of only a very few with 5.0.

    So for me I can't surf the net as most pages exceed the limit.

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