 |
|
|
03-10-2008, 12:24 PM
|
||||
|
||||
|
Device logs
Some of my users are having issues with Meetings updates not being reflected on the Blackberry. The BES Magt logs say they're being sent & delivered. So i was wondering if there is any way I can collect logs on the devlce, especially regarding calendar updates. 
|
|
04-10-2008, 01:22 AM
|
||||||||||||
|
||||||||||||
|
Hi,
The device logs aren't overly readable but from the home screen hold ALT and type LGLG. Are the missing calendar appointments being added by the user or via a PA's computer? Thanks, Gary
|
|
06-10-2008, 11:44 AM
|
||||
|
||||
|
Thanks for that Gary!
Well the current one I have is a fellow IT support guy, who made a single meeting with a customer, the customer countered, he accepted, but the device didn't update. (he updated the text of the meeting & the device updated), then it happened again when the customer again countered the same meeting. There were no delegates involved.
|
|
08-10-2008, 12:19 AM
|
||||||||||||
|
||||||||||||
|
What is the exact version of BES that you’re running and what is the exact mail server version?
|
 |
| Bookmarks |
«
Previous Thread
|
Next Thread
»
| Thread Tools | Search this Thread |
| Display Modes | |
Linear Mode
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Error when syncing with 8800 | bulldozer | BlackBerry 8800 Smartphone Discussion | 2 | 09-08-2007 11:49 AM |
| What is the enterprise activation process | BESadmin | General BES Discussion | 0 | 08-08-2007 11:44 PM |
| Device Error 505 or Device Error 507 | BESadmin | BlackBerry General Discussion | 0 | 19-07-2007 12:32 AM |
| BlackBerry device stuck at Activating or Retrying during Enterprise Activation | BESadmin | General BES Discussion | 0 | 08-07-2007 10:21 PM |
| Identifying and troubleshooting enterprise activation issues | BESadmin | General BES Discussion | 2 | 15-03-2007 10:57 PM |
All times are GMT +11. The time now is 01:07 AM.
