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  1. #1
    maxi is offline Junior Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: v4.6.0.216
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: Telstra
     
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    Unhappy Appointments change on handset after syncing with BES

    Hi,

    I have trolled around the different DST threads and have found nothing that really fits this problem.

    I can enter an appointment on my handset (bold 9000) and after it talks to the BES the appointment moves out by an hour.

    I have checked this by turning off wireless connections on the handset and then adding an appointment. It stays at the correct date. Now when I enable wireless and the handset talks to the BES the appointment changes out by an hour. eg goes from 1pm to 2pm.

    If I do an appointment on outlook which then syncs OTA to the handset I don't get the problem.

    I have checked both BES and exchange and they are running the same CDO.dll (6.5.7654.12) and have been registered correctly.

    Hoping someone can help!

    Cheers

  2. #2
    supabrudda's Avatar
    supabrudda is offline Senior Member
    Join Date
    Apr 2008
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    984
    what's the timezone setting is on the device? (& where are you?).

    also if you set up an appoitnment for 30 April 2010 does it stay as the correct time or change? (this tests whether it's a DLS issue or not).

  3. #3
    maxi is offline Junior Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: v4.6.0.216
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: Telstra
     
    Join Date
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    3
    Quote Originally Posted by supabrudda View Post
    what's the timezone setting is on the device? (& where are you?).

    also if you set up an appoitnment for 30 April 2010 does it stay as the correct time or change? (this tests whether it's a DLS issue or not).
    Hi, I'm in Melb and the device is set to GMT+10.

    I just tested the April 30 2010 appointment and it stayed at the correct time....hmm I guess it is a DST problem?

  4. #4
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
    Device Firmware: 10.1.0.264
     
    Email Configuration: BlackBerry 10 - Standard Data Plan
     
    Mobile Carrier & location: Telstra - Australia
     
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    Hi,

    Have you applied the registry patch as per KB15702?

    Thanks,

    Gary

  5. #5
    maxi is offline Junior Member
    BlackBerry Device: Bold 9000
     
    Device Firmware: v4.6.0.216
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: Telstra
     
    Join Date
    Nov 2009
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    Yep that worked

    ...not sure why I didn't find that particular fix in all my searching

    thanks a bunch!

  6. #6
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
    Device Firmware: 10.1.0.264
     
    Email Configuration: BlackBerry 10 - Standard Data Plan
     
    Mobile Carrier & location: Telstra - Australia
     
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    Quote Originally Posted by maxi View Post
    Yep that worked

    ...not sure why I didn't find that particular fix in all my searching

    thanks a bunch!
    The only way to find that KB article is to search for "Canberra Sydney".

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