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  1. #1
    wolfsight07605 is offline Junior Member
    BlackBerry Device: Curve 8330
     
    Device Firmware: 4.5.0.175
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: Verizon
     
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    Angry BES Express One-way Calendar Sync

    Recently installed BES Express 5.0.1
    Calendar entries in Outlook are sent to the BB devices, but calendar entries made on the BB deivces are not passed through to Outlook.
    Our IT guru states that bi-directional calendar sync is not a feture of this program.

    Can you please shed some light on this issue.

    Thanks.

  2. #2
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
    Device Firmware: 10.1.0.264
     
    Email Configuration: BlackBerry 10 - Standard Data Plan
     
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    Hi,

    All versions of BlackBerry Enterprise Server support two-way calendar synchronization. Can you please let us know what server BES is installed on (e.g. SBS2003 or separate server) and what other applications are running on it? Please note that this issue is normally caused by the incorrect version of cdo.dll being registered.

    Thanks,

    Gary

  3. #3
    dredam is offline Junior Member
    BlackBerry Device: Curve 8350
     
    Device Firmware: 5.0.0.337
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: Verizon - US
     
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    BES Express Calendar one-way sync

    We're having the same issue all of a sudden across the board. We have BESx installed on Windows SBS 2003. Any ideas of where to start. We're also getting an error in the event log that says {xxxxx@xxxxxxx.com} Synchronize() failed: ERR_FAIL, Tag=33275.

    Thanks!

  4. #4
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
    Device Firmware: 10.1.0.264
     
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    Quote Originally Posted by dredam View Post
    We're having the same issue all of a sudden across the board. We have BESx installed on Windows SBS 2003. Any ideas of where to start. We're also getting an error in the event log that says {xxxxx@xxxxxxx.com} Synchronize() failed: ERR_FAIL, Tag=33275.

    Thanks!
    Hi,

    Please re-register the cdo.dll file located in the C:\Program Files\Exchsrvr\BIN folder and then reboot the BES (i.e. full server restart). If the issue continues after the restart please check the BES MAGT log for errors and also confirm the following:

    1. The Exchange permissions for the Blackberry Service Account (e.g. BESadmin) are correct
    2. Ensure the Exchange Public Folder database is mounted.
    2. Ensure the Blackberry Service Account is not a member of Domain Admins.

    Thanks,

    Gary

  5. #5
    Tiuz is offline Junior Member
    BlackBerry Device: Curve 8520
     
    Device Firmware: 4.6
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: T-Mobile Austria
     
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    I have the same Problem and couldn't resolve it until now. Here is a screenshot of the dlls Bild: exchangemapib0kk.jpg - abload.de
    BESAdmin has all the rights needed and isn't Domain-Admin.
    I don't know what else to do :-S

  6. #6
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
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    You will need to ensure the following:

    1. You must have “Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1” installed.
    2. You need to ensure your Send As permissions are configured correctly.
    3. In Active Directory (with Advanced features enabled) > Open each users properties > Select the Security tab > Select Advanced > Ensure each user is set to inherit permissions.

  7. #7
    Tiuz is offline Junior Member
    BlackBerry Device: Curve 8520
     
    Device Firmware: 4.6
     
    Email Configuration: BlackBerry Enterprise Server (BES)
     
    Mobile Carrier & location: T-Mobile Austria
     
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    Thanks for the quick reply. 1 & 2 I did already! But I will try 3.
    I'll post my result here afterwards.

    #edit: I checked my settings in AD. and saw that BESADmin had just send as rights, should I set the rights to full access (=Vollzugriff) like this screenshot
    Last edited by Tiuz; 11-08-2010 at 12:27 AM.

  8. #8
    GaryCutri's Avatar
    GaryCutri is offline Moderator
    BlackBerry Device: z10
     
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    Quote Originally Posted by Tiuz View Post
    Thanks for the quick reply. 1 & 2 I did already! But I will try 3.
    I'll post my result here afterwards.

    #edit: I checked my settings in AD. and saw that BESADmin had just send as rights, should I set the rights to full access (=Vollzugriff) like this screenshot
    BESadmin just requires Send As permissions.

    As an FYI Service Pack 2 has been released for BES Express:

    BlackBerry Enterprise Server Express v5.0 Service Pack 2

  9. #9
    Tiuz is offline Junior Member
    BlackBerry Device: Curve 8520
     
    Device Firmware: 4.6
     
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    damn, that are f*** great news.
    Hopefully everything will work then :-)
    Thanks for the help.

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