Mapi_e_network_error(80040115)

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MAPI_E_NETWORK_ERROR(80040115)


Doc ID : KB03794
Last Modified : 2007-01-04
Document Type : Support

Environment

• BlackBerry® Enterprise Server software versions 3.6 through 4.1
• Microsoft® Exchange
• SDR34914

Problem

The following two Collaboration Data Object (CDO) errors can be seen in the debug logs after the BlackBerry Enterprise Server tries to process a Meeting Request or a Meeting Update:

[20000] (08/19 09:42:44):{0x10D4} {<USER_NAME>@<DOMAIN_NAME>.com} GetMeetingResp Failed in LaunchCalHelperAndGetResults
[30001] (08/19 09:42:44):{0xF48} *** CDO *** CDOCalendar::GetMeetingResp - Code = 800406fd, WCode = 04fd, Code meaning = IDispatch error #1277,
[30005] (08/19 09:42:44):{0xF48} Source = Collaboration Data Objects, Description = Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. [Microsoft Exchange Address Book - [MAPI_E_NETWORK_ERROR(80040115)]].
[30180] (08/19 09:42:44):{0xF48} CDOCalendar::GetRIMMeetingResp - Error in call CheckPoint 38.

and

[30001] (08/19 09:52:42):{0xF48} *** CDO *** CDOCalendar::CreateRIMEvent - Code = 800406fd, WCode = 04fd, Code meaning = IDispatch error #1277,
[30005] (08/19 09:52:42):{0xF48} Source = Collaboration Data Objects, Description = Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. [Microsoft Exchange Address Book - [MAPI_E_NETWORK_ERROR(80040115)]].
[40046] (08/19 09:52:42):{0xF48} {<USER_NAME>} CDOCalendar::GetMeetingReq - CreateEvent Failed.
[20000] (08/19 09:52:42):{0x11AC} {<USER_NAME>@<DOMAIN_NAME>.com} GetMeetingReq Failed in LaunchCalHelperAndGetResults

Cause

There is an invalid homeMTA entry in the Active Directory environment.

Resolution

The homeMTA property contains the complete domain name of the Message Transfer Agent (MTA). See Microsoft Knowledge Base article 199964 for instructions on verifying and correcting homeMTA information.

Keywords

homeMTA, MAPI_E_NETWORK_ERROR, 80040115, IDispatch error #1277, 34914