How to prepare the BES for Novell GroupWise to support the DST changes in 2008

[BESadmin]

How to prepare the BlackBerry Enterprise Server for Novell GroupWise to support the DST changes in 2008

Doc ID : KB15123
Last Modified : 2008-02-15
Document Type : How To

Environment

• BlackBerry® Enterprise Server software version 4.0 and later for Novell® GroupWise®
• BlackBerry® smartphones
• SDR159527

Procedure

The Daylight Saving Time (DST) will change for the following time zones.



Note: Guyana's time zone of Buenos_Aires has been renamed Georgetown.
Complete the following to support the DST 2008 changes to the BlackBerry Enterprise Server for Novell GroupWise.

BlackBerry Enterprise Server for Novell GroupWise

1. Review the documention for your time zone by searching the Novell GroupWise Support web site for your time zone.
2. If you are running Blackberry Enterprise Server software version 4.0 and later, upgrade to BlackBerry Enterprise Server software version 4.0 Service Pack 7 Maintenance Release 1.
   OR
   If you are running BlackBerry Enterprise Server software version 4.1 and later, upgrade to BlackBerry Enterprise Server software version 4.1 Service Pack 4 and later.
3. Download and run the attached script, TimeZoneUpdate20080207.zip, on the BlackBerry Enterprise Server.

Note: After applying the BlackBerry Enterprise Server for Novell GroupWise script, calendar appointments created in the email application on a computer that are synchronized to the BlackBerry smartphone appear one hour ahead during the old and new time zone changes. Calendar appointments created on the BlackBerry smartphone display the correct time.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

BlackBerry smartphones

Warning: If you apply the DST 2008 change zone change below, to a BlackBerry smartphone that is already patched, or activate a new BlackBerry smartphone with the correct DST values against a BlackBerry Enterprise Server that does not have the newest time zone table, the BlackBerry Enterprise Server will override the values on the BlackBerry smartphone.

The 4.1MR4+_Patch.zip and 4.2+_Patch.zip patches resolve the DST 2008 issue if you are running one of the following BlackBerry® Device Software versions:

• BlackBerry Device Software 4.1.0.344 through 4.1.0.365
• BlackBerry Device Software 4.1.0.379 through 4.1.0.381
• BlackBerry Device Software 4.1.0.383 through 4.1.0.385

For BlackBerry smartphones running BlackBerry Device Software 4.1.0, download the 4.1MR4+_Patch.zip. There are two ways to download the patch:

• For administrators, or for installing the patch using the Application Loader in BlackBerry® Desktop Manager, to download the 4.1MR4+_Patch.zip, click here. For instructions on installing the patch using the application loader tool, see KB15172.
• To download the patch wirelessly from a BlackBerry smartphone, click here.

For BlackBerry smartphones running BlackBerry Device Software 4.2 or later, download the 4.2+_Patch.zip. There are two ways to download the patch:

• For administrators or for installing the patch using the Application Loader in BlackBerry Desktop Manager, to download the 4.2+_Patch.zip, click here. For instructions on installing the patch using the application loader tool, see KB15172.
• To download the patch wirelessly from a BlackBerry smartphone, click here.

Attachments

• Refer to the file attached below

Keywords: Australian DST 2008 BlackBerry

[GaryCutri]

Before applying the Blackberry DST update MUST ensure you are running the correct service packs as listed above. Once you have confirmed that your environment is ready for the DST Database update you need to do the following:

1. Download the file attached to the post above (KB15123_fTimeZoneUpdate20080207.zip)

2. Extract the files onto a folder on the BlackBerry server

3. Copy BBDBUpdate.exe and the LoadSyncDeviceConfig.sql (Located in the extracted files under the SQLServer folder) to a single folder e.g. c:\DST

4. From the BlackBerry Server open the command prompt and navigate to the folder to which you have placed the two files e.g. c:\DST

5. Run the following command:

BBDBUpdate -n <database server name> -db <Database name> -input LoadSyncDeviceConfig.sql

e.g. C:\DST\BBDBUpdate -n MOBNETDB01 -db BESmgmt -input LoadSyncDeviceConfig.sql

Once you run the command the following should appear:

input LoadSyncDeviceConfig.sql
BlackBerry Configuration Database Update tool Version 4.1.4.8
Copyright (c) Research In Motion, Ltd. 2000-2007. All rights reserved.
Modification date: Aug 8 2007

[20000] (13:15:10.125):{0x1AF4} Connect to database server: MOBNETDB01
[20000] (13:15:10.125):{0x1AF4} Database name: BESmgmt
[20000] (13:15:10.140):{0x1AF4} Database connection opened!
[20000] (13:15:10.140):{0x1AF4} Reading input file: LoadSyncDeviceConfig.sql
[20000] (13:15:10.621):{0x1AF4} The SQL commands completed successfully.

6. Your Blackberry Database should now be updated

[BESadmin]

Daylight Saving Time updates for 2008

Doc ID : KB15296
Last Modified : 2008-03-28
Document Type : How To

Environment

• BlackBerry® Device Software version 4.1
• BlackBerry Device Software version 4.2

Procedure

To confirm if the DST 2008 patch is required, complete the following steps:

1. On the BlackBerry smartphone, navigate to Advanced Options.
2. Select Applications.
3. Make sure TimeZoneUpdater appears in the applications list and displays the first two version numbers shown in the About screen (i.e. 4.2.X.XX or 4.1.X.XX)
4. If the application is correctly listed, the DST 2008 patch is already installed.

To install the DST 2008 Patch, complete the following steps:

1. Click the appropriate link from the BlackBerry smartphone.
   • BlackBerry Device Software version 4.1
   • BlackBerry Device Software version 4.2
2. Click the Download button. The patch downloads and installs on the BlackBerry smartphone.

Note: The BlackBerry smartphone may need to be restarted once the installation is complete.